Before the Interview
- Research the client’s needs based on their request
- Prepare thoughtful questions about their specific situation
- Have your schedule and availability information ready
- Review your own experience for relevant examples to share
- Test technology if conducting a video interview
During the Interview
- Begin with a warm, professional introduction
- Listen actively to understand the client’s specific needs
- Share concrete examples of how you’ve handled similar situations
- Be honest about your capabilities and limitations
- Clearly explain your approach and methodologies
- Ask clarifying questions to demonstrate engagement
- Conclude by summarizing next steps and expressing interest
Responsive Communication
- Respond to inquiries within 24 hours (ideally much sooner)
- Use professional, friendly language in all communications
- Provide detailed answers to questions about your services
- Ask thoughtful follow-up questions to understand client needs
- Set clear expectations about your communication availability
- Use the app’s messaging system to maintain a record of agreements