Reviews and Ratings
- Consistently deliver high-quality service to earn positive reviews
- Follow up after service completion to ensure satisfaction
- Graciously ask satisfied clients to leave a review
- Respond professionally to all reviews, including negative ones
- Use constructive feedback to improve your services
Reliability
- Always arrive on time or communicate proactively if delayed
- Honor your commitments and booking agreements
- Be prepared with necessary supplies and equipment
- Follow through on all promised services
- Have contingency plans for unexpected situations
Safety and Trust
- Complete all platform verification steps
- Consider obtaining relevant background checks
- Maintain appropriate insurance coverage
- Follow industry best practices for safety
- Respect client privacy and confidentiality
- Document agreements about property access, pets, etc.
Growth Strategies
- Request referrals from satisfied clients
- Expand your service offerings strategically
- Consider specialized certifications to increase your value
- Adjust your availability to match peak demand periods
- Regularly update your profile with new skills and experiences
Professional Etiquette
- Dress appropriately for the service you provide
- Maintain professional boundaries with clients
- Communicate changes or issues promptly
- Be flexible but clear about your limitations
- Express gratitude for business and referrals
- Respect clients’ homes, property, and preferences
Common Pitfalls to Avoid
- Overbooking your schedule
- Underbidding to get jobs (and later resenting the rate)
- Accepting jobs outside your true skill set
- Neglecting to document agreements with clients
- Poor communication when problems arise
- Inconsistent service quality